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Frequently Asked Questions
Ordering and Shipping
Can I save my credit card information for faster checkout?
If I sell a book that I pre-ordered, can you ship it to the new owner?
Can you hold off shipping my order for any reason?
My order seems to be stuck somewhere in transit, what can I do?
I never received my order, what should I do?
Matching Numbers and/or Letters
How do I acquire and retain rights to a Suntup Editions publication?
What is a Matching Pre-Order?
Do I need to purchase during the Matching Pre-Order to guarantee a matching number and/or letter?
Future Rights Registration
Future Rights Registration Form (For Buyer)
Future Rights Registration Form (For Seller)
Partial.ly Installment Plans
How Do I Update My Credit Card For My Installment Payments?
What happens if I default on my Partial.ly installment plan?
The Covers Collection Prints
How do I update my credit card for my The Covers Collection subscription
What is the best way to store and handle the prints?
Can I cancel my The Covers Collection subscription?
Why don't you publish an Artist Gift edition for every title?
Can I cancel my order?
Do you accept returns?
Can you keep me in mind if there is a cancellation?
Are lifetime subscriptions still available to purchase?
Can I transfer my lifetime subscription?
How long does the lifetime subscription last?
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